Our process
How it works?
Scoop Duty helps make dog ownership even better by taking care of the stinky chores. Get started with our pet waste removal service in minutes!
The Best in the DFW
Why Choose Scoop Duty?
When you hire Scoop Duty as your Rockwall County's pooper scooper company, you can be confident you made the right decision with our 100% satisfaction guarantee.
Vetted Employees
Our team undergoes rigorous background checks and driving screenings to ensure trustworthiness and reliability.
Pet Safety
We clean all of our equipment and shoes with a kennel-grade disinfectant after every cleanup, minimizing the spread of germs and illness.
Customer Portal
Enjoy hassle-free service with your own customer portal, which allows you to set up automatic payments, keep track of invoices, and manage your service online.
No Contracts
Enjoy the freedom of our flexible services without being tied down by any contracts, giving you the flexibility to start or stop whenever you need.
Gate Photos
You will receive a reassuring snapshot of your closed gate after each service visit, giving you peace of mind as your furry friends venture back into their tidy yard.
Notification Texts
We’ll send you a notification text 60 minutes before we arrive and an email once the job is done, ensuring you’re informed at every step of the process.
Professional Pooper Scoopers
What to Expect On Your Service Day
On service day, expect professional and timely service from our dedicated Scoop Duty team, ensuring a spotless yard every time.
Arrival Notification
Our friendly Scoop Duty technicians will send you a 60-minute “on the way” text before your service begins. Customers are not required to be home at the time of service, but we do ask for easy access to cleaning areas and that no aggressive dogs be left out in the yard. This ensures a smooth and efficient service for everyone.
Safety Procedures
Once your yard is dog poop-free, your Scoop Duty technician will take and upload a photo of your closed gate to ensure no dogs accidentally get out of your yard. Our team members will then spray down all of their scooping equipment with organic, kennel-grade disinfectant to prevent the spread of germs and illness to other dogs, maintaining a safe and healthy environment.
Cleaning Your Yard
Your professional pooper scooper will arrive and start cleaning up all the doggie doo. Scoop Duty team members are trained to walk in a special route to minimize the chance of missing any dog waste. Our team members will also walk your yard multiple times to ensure your yard is thoroughly clean and free of any missed dog waste.
Pet Waste Disposal
Depending on your location and the local regulations, your pooper scooper will either double-bag the dog waste and place it in your trash can, or place the waste in their service truck to be disposed of with Waste Management. If you don’t have a trash can in select locations, the waste will simply be double-bagged and placed on the side of your home. This ensures proper disposal and compliance with local guidelines.