Our Customer Promise
Scoop Duty Customer
Promise
Reliable, Hassle-Free Service
Our reliable, hassle-free Rockwall County dog waste removal service ensures timely, efficient visits, leaving your yard pristine. Enjoy more time with your dog—let us handle the mess!
Satisfaction Guaranteed
At Scoop Duty, we guarantee your satisfaction with our Rockwall County pooper scooper service. If you’re not happy, we’ll make it right—your happiness is our priority.
Health and Safety Commitment
Scoop Duty prioritizes health and safety by using sanitary practices and eco-friendly disposal methods, ensuring a clean, safe environment for Rockwall County's pets and families.
Our Dog Waste Removal
Company
Founded in early 2025, Scoop Duty was created to make life a little bit easier for dog owners by eliminating the most dreaded chore of all-- scooping dog poop! Having picked up after his own dogs for years, the founder of Scoop Duty recognized that pooper scooping was an overlooked service across the United States. He set out to make dog ownership a bit more enjoyable by solving this messy part of pet care. Today, Scoop Duty serves the North-East Dallas-Fort Worth metroplex, including Rockwall, Heath, Fate, Rowlett, and Royse City.
The Best in the DFW
Why Choose Scoop Duty?
When you hire Scoop Duty as your Rockwall County's pooper scooper company, you can be confident you made the right decision with our 100% satisfaction guarantee.
Vetted Employees
Our team undergoes rigorous background checks and driving screenings to ensure trustworthiness and reliability.
No Contracts
Enjoy the freedom of our flexible services without being tied down by any contracts, giving you the flexibility to start or stop whenever you need.
Pet Safety
We clean all of our equipment and shoes with a kennel-grade disinfectant after every cleanup, minimizing the spread of germs and illness.
Gate Photos
You will receive a reassuring snapshot of your closed gate after each service visit, giving you peace of mind as your furry friends venture back into their tidy yard.
Customer Portal
Enjoy hassle-free service with your own customer portal, which allows you to set up automatic payments, keep track of invoices, and manage your service online.
Notification Texts
We’ll send you a notification text 60 minutes before we arrive and an email once the job is done, ensuring you’re informed at every step of the process.
Still have questions?
Frequently Asked Pooper Scooper Questions!
Get the answers to your pooper scooper service questions right here.
Does Scoop Duty clean the entire yard?
Scoop Duty will clean any areas of your property that have dog waste issues, including front, back, and side yards, flower beds, dog runs, etc.
How do you ensure the safety of my dogs?
The safety of our clients and their dogs is a top priority at Scoop Duty. To ensure all dogs are safe, we clean all our equipment and shoes between each yard with a kennel-grade disinfectant to prevent the spread of germs. We also take gate pictures when we are done cleaning so you know your pets won’t get out of the yard, and we ensure all our employees are background checked.
Do I have to sign a contract?
No, contracts! You can start, pause, and cancel your subscription at any time by updating your customer portal or calling.
Can you clean with my dog in the yard?
We love dogs — it's why we do what we do! However, for the safety of our team, we kindly ask that all pets be kept indoors or secured away from the yard during your scheduled service. This helps us provide a thorough and stress-free cleaning experience. Thank you for understanding!
Can I request a specific cleanup day?
Yes, you can request a specific cleanup day. Not every cleanup day will be available in your area, but because of our size, we can generally offer 2-3 options to best fit your schedule.
Do you provide arrival windows for services?
No, we don’t provide arrival times for our pooper scooper services. While we will do our best to accommodate your schedule, we optimize our routes for drive time at midnight the day before services are completed to help keep costs low.